Customer Service, Engagement and Retention, Product Management, Sourcing, and Inventory

E-Commerce Churn Mitigation Strategies

# Optimizing E-Commerce Churn: Strategies for a Sustainable Business Model In today’s competitive e-commerce landscape, retaining customers is crucial for long-term success. According to a study by BayoTech, the average customer lifespan in e-commerce is around 2 years, resulting in an estimated 75% of customers churning within this timeframe. This alarming statistic highlights the need […]

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