Post Purchase E-Commerce Follow-up: The Keys To Boosting Sales And Customer Loyalty
E-Commerce Customer Retention Strategies: Boosting Sales and Loyalty In today’s competitive e-commerce landscape, businesses face an increasing number of challenges to retain their customers. According to a study by McKinsey 1, the average customer has a 5% chance of returning to an online store after making a purchase. Effective post-purchase follow-up is crucial in e-commerce […]