Tracking Customer Journey: A Holistic Approach To Measuring Kpis And Optimizing Customer Lifecycle Stages In E-Commerce.
Understanding the Customer Journey in E-Commerce The world of e-commerce has evolved significantly over the years, transforming from a simple online store to a complex network of interconnected experiences that span multiple touchpoints and stages. At its core, customer journey refers to the sequence of interactions a customer has with an e-commerce business, including their […]